Strategy
Effective leadership teams move step-by-step to create measurable and executable strategic plans.
Healthcare organizations
Proven results in teamwork, patient and financial outcomes, conflict resolution and a top state quality ranking.
Leadership development
Leadership requires time-tested disciplines: clarity, credibility and an encouraging presence.
Operational excellence
Operational excellence is powered by appropriate leadership, proven principles and the right culture.
We can help you achieve breakthrough results through strategy, leadership, innovation and operational excellence. We plan your specific approach with you; the decisions remain yours every step of the way.
For example, you can:
- Improve your approach to strategy by applying the Balanced Scorecard to build and operationalize the initiatives that will move you to achieve your most aggressive vision.
- Find an approach to leadership development for new levels of collaboration and relationships between leaders, teams and customers.
- Use the Innovation Styles Preference Indicator tool and group learning to identify the most natural contribution to innovation for each member of your team.
- Apply new approaches to operational excellence and identify more ways to create and deliver a superior experience to your customers in every interaction.
...and you can build a program with us to enhance any--or all--of these together in a customized, integrated approach for your organization.
Deep change is achievable. We see it every day.
To get in touch with us, click here. Talk to us. Put our experience to work for you as partners in your success. We are confident in the outcomes we can achieve together, and we guarantee results.
Worth a look
"Civility in the workplace" June 2-3, 2012
That's our topic at the third annual Finger Lakes Dialog on Relational Workplaces. It’s a weekend workshop in the beautiful wine and waterfall country of upstate New York sponsored by The McArdle Ramerman Center and the Relational Coordination Research Collaborative.
Join us! Click here for details.
In his latest blog, Tony Suchman talks about research-based tools for better relationships, and tells the story of how one researcher known and respected worldwide went from observations on her childhood farm to a doctoral thesis that became a business best seller. He writes:
Anyone who still dismisses communication and relationship issues as “touchy-feely” is out of touch with current scientific evidence. They’re probably getting suboptimal team performance, too. The research behind it all can start in unexpected places. Consider the Relational Coordination Survey, a highly effective tool that is moving from years of careful research to wide use in workplaces....
Click here for more.
Our innovative approach combines multi-dimensional service delivery to ensure you get the best outcomes, faster. For example, we develop your team’s leadership skills as we help you develop a high-impact strategy. As you improve your processes, your team learns the skills they will need to build your organization’s capacity on a wider scale.
Every investment must make sense, and choosing the right team to achieve breakthrough results requires careful consideration. Our work routinely results in an ROI multiplier that far exceeds our fees.
Our experienced consulting executives and educators offer diverse expertise and proven records of accomplishment. They can bring you best practices from around the country and the world, specifically adapted for your organization. We are on the Board of the Relational Coordination Research Collaborative at Brandeis University and partner with the University of Rochester Warner Center. These connections allow us to stay fresh and advance the practice of leadership development in academia, business and the community.
For progressive leaders and professional executive coaches, The Leadership Coaching course builds leadership and effective coaching skills. Click here for more details.
If you're a deeply experienced leader, HR professional, consultants or coach--or a leadership coach who has already taken the Leadership Coaching Certificate Program or an equivalent? Take a look at our newest offering, the Executive Coaching Course. Click here for details.
Looking for everything we offer in a one-sheet PDF? Our course catalog is here.
Some of our best thinking and approaches are available in convenient, pre-designed learning experiences. We provide them for both teams and multi-organization mixed groups. Teams set their own timing; we offer mixed-organization experiences throughout the year.
Here's a list of our upcoming group learning opportunities. It's a chance for you to get out there with people you haven't yet met, learn with them, gain vital skills and begin some serious personal transfomation.
Our course catalog is here. Looking for direct links?
- The Strategic Innovative Leadership program is an effective pathway to becoming the leader your organization needs now. Break through to a completely new level by envisioning a future, creating a strategy to get there and delivering more quantifiable gains through innovation. Click here for more details.
- The Rapid Impact Leadership group is a timely, rapid breakthrough results program. Here, executives can learn and share in challenging decisions in a confidential, fast-paced leadership forum led by leadership experts. Click here for more information.
- The Leadership Coaching Certificate program is for the emerging and experienced professional coach. This course focuses on understanding leadership roles and effective coaching approaches that help drive performance. Click here for more information.
- The Executive Coaching Certificate program recognizes a simple fact: Coaches of senior executives bring unique skills to their work. They must be able to challenge an executive on a personal level, in ways that drive leadership transformation and organizational results. This brand-new program from the Leadership Learning Collaborative will take your leadership coaching to a deeper and more credible level. Click here for more details.